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Here enter your Microsoft Account’s password and then click on OK.It will further open the Windows security prompt. Click on the option Add, to add a new PIN.Click on Windows Hello PIN, and it will allow you to add a new PIN.Here navigate to Accounts and then click on the Sign-in options from the left-pane menu.For that, first press the WINDOWS + I key altogether and open the Settings window.Here you can set a new PIN or use the old one as per your choice.Now logout of your current account and then login into this newly created account.

On the next window, enter a Username, set a new password and then re-enter the same password to confirm.Further in the create account section, click on the option Add a user without a Microsoft account.On the next prompt click the option I don’t have this person’s sign-in information.Now click on Accounts -> Family & other users -> Add someone else to this PC.Firstly, open the Settings window by pressing WINDOWS + I altogether.Here check whether the issue has got resolved or not.įIX 2: Delete NGC folder and add a new PIN code:ĭeleting the NGC folder and adding a new PIN code has reportedly helped many of the suffered users. Once done, close the window and navigate to the stage where the “Windows Hello Pin Option Currently Unavailable” error was occurring.Enter your Microsoft account’s password and then you can either use the old PIN or the option for setting a new PIN is also available.Click on Continue and then follow the on-screen instruction after that. It will open the Microsoft Account prompt with a confirmation message. Now from its sub-menu, click on the I Forget my PIN option.Now on the right-pane menu, click on the Windows Hello PIN option to expand its menu.On the Settings window, navigate to Accounts and then click on Sign-in options from the left-pane menu.